Terms & Conditions

Last Updated: June 10, 2026

SERVICES

Anu Diosa offers transformational coaching, Quantum Hypnosis, energy healing, sound healing, workshops, events, retreats, and a range of transformational and wellbeing services.

These services are intended to support personal growth, self-awareness, emotional wellbeing, inner clarity, and transformation. They are not a substitute for medical care, psychotherapy, psychiatric treatment, legal advice, financial advice, or any other licensed professional service.

BOOKING & PAYMENT

Bookings are confirmed once payment has been received, unless otherwise agreed in writing.

Prices are displayed on the website or agreed separately. For business clients, Finnish VAT of 25.5% will be added where applicable.

Payment terms for individual services, programs, workshops, events, or retreats may vary and will be communicated at the time of booking.

Right of Withdrawal, Cancellations & Refunds

Consumers within the European Union may have a statutory 14-day right of withdrawal for online services, where applicable.

If you book a service that is scheduled to take place within the 14-day withdrawal period, you expressly request that the service begins before the withdrawal period has ended.

Appointments may be rescheduled free of charge with at least 24 hours' notice.

Cancellations or rescheduling requests made less than 24 hours before the scheduled appointment will be charged in full unless otherwise agreed.

Because coaching, Quantum Hypnosis, and related wellbeing services involve time, preparation, and professional expertise, completed services are non-refundable.

Once a session or service has been fully provided, it cannot be refunded simply because you change your mind.

Events, workshops, group programs, retreats, and other special offerings may be subject to separate booking, cancellation, and refund policies, which will be communicated at the time of booking.

Online Sessions

For online sessions, you are responsible for having a private and quiet space, a stable internet connection, and a working device with camera and audio capabilities.

Both parties are responsible for ensuring that suitable technology is available for the session.

While every effort will be made to provide a smooth online experience, technical difficulties may occasionally occur.

If technical issues arise on either side and prevent the session from continuing as planned, we will work together to find the most appropriate solution. This may include reconnecting, continuing by telephone where appropriate, or rescheduling the session.

Confidentiality

Everything shared during private sessions is treated as confidential.

Confidentiality may only be broken if required by law or if there is a serious concern regarding your safety or the safety of another person.

Intellectual Property

All materials, texts, meditations, recordings, exercises, methods, frameworks, programs, and content shared through Anu Diosa are provided for your personal use only.

They may not be copied, reproduced, shared, distributed, taught, sold, published, recorded, or used for commercial purposes without prior written permission.

Website Content

The content provided on this website is intended for general information, education, and inspiration only.

Nothing on this website should be considered medical, psychological, legal, financial, or professional advice.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Finland.

Any disputes arising from these Terms & Conditions shall primarily be resolved through good-faith negotiation between the parties.

If a dispute cannot be resolved amicably, it shall be subject to the jurisdiction of the Finnish courts.